LIRA Voice: AI Voice Calling
Agent for Outbound Calls & Collections
LIRA is AIVeda’s in-house large language model (LLM). LIRA Voice is the AI voice calling agent built on the LIRA LLM — it places and answers calls, qualifies leads, and runs outbound campaigns like collections, reminders, and follow-ups, in multiple Indian and global languages, around the clock.
Get Started NowKey Features of LIRA Voice
Natural AI Voice Conversations
Built on the LIRA LLM, LIRA Voice understands and responds to spoken queries with human-like precision, holding natural two-way phone conversations that keep customers engaged.
Outbound Calling at Scale
Run automated outbound calling campaigns — payment reminders, lead follow-ups, and re-engagement — across thousands of contacts without adding headcount.
AI IVR & Call Routing
Replace rigid menu-tree IVR with conversational AI IVR. LIRA Voice understands caller intent in their own words and routes or resolves calls instantly.
Intent Recognition & CRUD Actions
Recognizes user intent accurately and performs Create, Read, Update, and Delete operations on your systems mid-call — booking, updating records, and processing requests.
Secure & Compliant Authentication
Verifies callers and protects sensitive financial information, supporting compliant collections and BFSI use cases.
Real-Time Data Access
Integrates with your CRM and databases so the AI calling agent responds using live account, product, and payment data.
Dynamic Multilingual Calling
Break language barriers with real-time responses across multiple Indian and global languages to expand your reach.
Adaptive Context Management
Dynamically manages context and tags in real time to handle complex, multi-turn calls without losing the thread.
Use Cases of LIRA Voice
Debt Collection & Loan Recovery Calling
Automate first-party and early-stage collections with an AI voice agent that makes payment-reminder calls, negotiates EMIs, and re-engages overdue accounts at scale — ideal for NBFCs, lenders, and BFSI teams.
Outbound Call Center Automation
Use LIRA Voice as outbound call center software that runs lead-qualification, appointment-booking, and follow-up campaigns, freeing human agents for high-value conversations.
Customer Support Automation
Resolve common inbound queries automatically with a 24/7 voice bot, escalating only complex issues to human agents.
Appointment Booking & Reminders
Confirm, reschedule, and remind customers automatically — reducing no-shows for healthcare, finance, and services teams.
Why Choose LIRA Voice?
Seamless Integration
Connects with your existing CRM, telephony, and call-center stack.
Scalability
Handles thousands of concurrent calls and grows with your campaign volume.
Customization
Tailored call scripts, voices, and workflows for your industry.
Efficiency
Automates repetitive outbound and inbound calls so your team can focus on strategy.
24/7 Availability
Your AI calling agent never sleeps, missing no call or follow-up.
Technical Stack
AI & Machine Learning
Backend & Databases
Frontend & Cloud
How LIRA Works
Connect Your Systems
Integrate LIRA Voice with your CRM, telephony, and call-center stack in minutes. The AI voice calling agent pulls live account, payment, and customer data so every call is context-aware.
Design Your Call Flows
Configure outbound calling campaigns and inbound voice bot flows with custom scripts, languages, and voices — no code required. Set rules for lead qualification, reminders, and escalation.
Launch & Scale
Go live with automated outbound calls and AI IVR across thousands of contacts at once. LIRA Voice handles concurrent calls, logs every interaction, and hands off qualified leads to your team.
Measure & Optimize
Track connect rates, resolution rates, and conversions in real time. Refine scripts and targeting to continuously improve your AI calling agent’s performance.
Industries We Serve
NBFCs & Lending
Automate debt collection calls, EMI reminders, and loan recovery outreach at scale with a compliant AI voice agent built for BFSI.
Banking & Financial Services
Handle account inquiries, payment follow-ups, and customer verification with a secure voice bot that protects sensitive financial data.
BPO & Call Centers
Replace legacy IVR and manual dialing with AI-powered outbound call center software that boosts agent productivity and lowers cost per contact.
Healthcare
Automate appointment reminders, confirmations, and patient follow-up calls to reduce no-shows and free up front-desk staff.
E-Commerce & Retail
Use LIRA Voice for order confirmations, delivery updates, and re-engagement calls that keep customers informed and drive repeat purchases.
Frequently Asked Questions
Is LIRA an LLM or a voice agent?
LIRA is AIVeda’s in-house large language model (LLM). LIRA Voice is the AI voice calling agent built on the LIRA LLM — so the same intelligence that powers LIRA drives every natural, real-time phone conversation.
What is an AI voice calling agent?
An AI voice calling agent is software that makes and receives phone calls using natural, human-like speech. LIRA Voice — built on AIVeda’s LIRA LLM — understands what callers say, responds in real time, and completes tasks like reminders, lead qualification, and appointment booking without a human agent.
Can LIRA Voice make outbound collection calls?
Yes. LIRA Voice is built for outbound calling at scale, including debt collection and loan recovery. It places payment-reminder calls, negotiates EMIs within your rules, and re-engages overdue accounts — ideal for NBFCs and lenders.
Which languages does LIRA Voice support?
LIRA Voice supports multiple Indian and global languages, switching dynamically during a call so you can reach customers in their preferred language.
How is LIRA Voice different from a traditional IVR?
Traditional IVR forces callers through rigid menu trees. LIRA Voice uses conversational AI IVR — callers speak naturally in their own words, and the agent understands intent and resolves or routes the call instantly.
Does LIRA integrate with our CRM and telephony?
Yes. LIRA connects with your existing CRM, databases, and call-center systems so it can respond using live data and log every interaction where your team already works.
How do we get started with LIRA?
Book a live demo and our team will map LIRA to your outbound calling and collections workflows, then help you launch your first AI voice calling agent campaign.
Transform Your Outbound Calling with LIRA Voice
Experience the future of voice-driven customer engagement. Ready to automate your calls, collections, and follow-ups with an AI voice calling agent? Contact us today to see LIRA Voice live.
Schedule a Technical Consultation